HOW DESIGN LAUNCHES WORK
Phase 1 - Commit
Commit your interest to pre-order by entering your email. In doing so, you also guarantee yourself the discounted price for this phase (10% off). Use the reviews section and social share features to encourage others to help us meet our goals and get a design launched. There is no deadline for this phase. The sooner we reach our goal, the sooner we move into Pre-Orders.
Phase 2 - Pre-Order
When the target number of commits is reached, all committers will be notified in an email that the pre-order phase has started. Committers will then be able to pre-order at the deal price offered to them during the "Commit" phase. New supporters who come during the "Pre-Order" phase will also get a discounted price (5% off). Commit and Pre-Order discounts cannot be combined with other discounts codes.
Phase 3 - Fulfillment
Once the pre-order goal is reached or the pre-order period has ended, we will order materials for the first production run. Orders will ship 30 days or sooner after the pre-order closing date. If the pre-order goal is not met within the pre-order window, all pre-orders will be refunded. The design may be put into a new launch campaign depending on if there was enough interest.
Once the Pre-Order phase closes, the design will be normal retail price. When a design and scent reach its goal, we will also offer the scent in our other candle sizes and product types. In some cases, we may limit the available quantity of NerdArt candles based on material purchase minimums. We also do not guarantee that a design will become a part of our permanent Available NerdArt designs. It may be put in The Vault where you can use "Email When Available" to let us know you are interested.
We make our candles with the environment in mind. We use soy wax made from soy beans that are sourced from the U.S. We also use a cotton, lead-free wick. We also have chosen to not include dyes in our products. Our goal is to provide a healthy, clean-burning candle and choosing sustainable materials and production methods help us ensure we do so. We strongly encourage you to re-purpose your packaging and glass. Our glass is screen-printed and dishwasher safe. Use soap and warm water to completely wash your finished candle and re-purpose it as a drinking glass or many other things.
CANDLE CARE AND SAFETY
Candles can last 5-7 hours per ounce. Be sure to allow soy candles to burn all the way across to the edge of the container the first time you burn it before putting it out. This ensures that your soy candle does not “tunnel” as it burns. Burn your candle 1hr for every inch wide. Keeping your wick trimmed to about 1/4in. to avoid large wicks causing smoking, causing soot, and burning too hot. We recommend that you only burn your candle each time long enough to get a good melt pool. The melted wax will continue to add fragrance to the air.